Terms of Service

Effective Date: June 15, 2026 · Last Updated: July 10, 2026

These Terms of Service ("Terms") govern your access to and use of CoWorkRunner, a macOS software application (the "Service") provided by Micha Kiel LLC, a Florida limited liability company doing business as CoWorkRunner ("CoWorkRunner," "we," "us," or "our").

By installing, activating, or using CoWorkRunner, you agree to be bound by these Terms. If you do not agree, do not install or use the Service.

You represent that you are at least 18 years old and are a licensed real-estate professional, or an assistant acting under the direction of one. If you accept these Terms on behalf of a brokerage or other entity, you represent that you have the authority to bind that entity to these Terms.

1. Beta / Early Access Status

CoWorkRunner is currently offered as a Beta / Early Access product. The Service is provided "AS IS" and may contain bugs, errors, or incomplete features. Features may change, be removed, or be modified at any time without notice. Beta status is reflected in our broader liability disclaimers and warranty exclusions below.

2. The Service

CoWorkRunner is a macOS productivity application for licensed real-estate professionals. The Service is offered as four subscription products:

• ·Transaction Coordinator (TC): $59.95/month, includes twenty (20) active transactions per calendar month (higher-volume tiers available on request). The Transaction Coordinator is currently available only to agents licensed in Florida
• ·Showing Planner: $29.95/month, buyer tours subject to the fair-use limits described below
• ·Luxury CMA: $29.95/month, includes fifteen (15) CMA reports per billing month (higher-volume tiers available on request). Luxury CMA is available to agents licensed in thirty-seven (37) U.S. jurisdictions, because the report carries a notice that differs from state to state. The remaining jurisdictions are not yet supported: some require specific wording or typography we have not yet implemented, and a small number restrict compensated price opinions more tightly. The application refuses to generate a report for an unsupported jurisdiction and tells you why, rather than producing one that may not comply. We add jurisdictions as we complete the review each one requires, and the checkout page and the application both show current availability
• ·CoWorkRunner Suite (Bundle): $99.95/month, all three products. Because the Suite includes the Transaction Coordinator, the Suite is currently available only to agents licensed in Florida. If you are licensed elsewhere, Luxury CMA and Showing Planner may be purchased individually

Each product may be purchased individually or bundled. Each product includes its own 30-day free trial. Pricing is set in USD, billed monthly, and may change as described in Section 5(f) below.

Usage limits and fair use. Product quotas reset at the start of each billing month - the monthly period beginning on your subscription's renewal date - and unused quota does not roll over. During a free trial, the Luxury CMA is limited to five (5) CMA reports in total, and AI-assisted features are subject to an included processing allowance for the trial. Reaching a trial allowance stops that feature for the remainder of the trial; it does not end your trial, and it does not charge you. See Section 5(a). Where a product is described as subject to fair use, we may throttle or suspend usage patterns that materially exceed typical single-professional volume. We may adjust quotas and fair-use thresholds prospectively with at least thirty (30) days' notice to active subscribers. Automated, scripted, or bulk use intended to resell raw output, benchmark the Service, or circumvent quotas is prohibited and may result in suspension under Section 6(a).

The Service requires:

• ·macOS Sonoma (14) or later - Sonoma, Sequoia or Tahoe on an Apple silicon or Intel Mac
• ·AI processing and property-data access, which are included with your subscription and delivered through CoWorkRunner's managed service; no separate AI subscription or API key is required (where the app supports it, you may optionally connect your own Anthropic API key instead)
• ·For certain features, a supported web browser (Safari or Google Chrome) installed on your Mac
• ·A valid CoWorkRunner license code activated within the application

3. Customer Responsibilities

You are solely responsible for:

(a) Compliance with third-party platforms. Your use of CoWorkRunner may interact with third-party services, which can include your MLS, your brokerage's systems and tools, the Anthropic Claude service, and a web browser used for automation. You are solely responsible for ensuring your use of these platforms through CoWorkRunner complies with their respective terms of service.

(b) Compliance with communication laws. Where CoWorkRunner facilitates outbound communications (SMS, email, voice), you are solely responsible for ensuring all such communications comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, FCC rules, prior express written consent requirements, and any state-level equivalents. CoWorkRunner does not originate communications on your behalf and acts solely as a workflow tool under your direction and your credentials.

(c) Compliance with real estate laws. You are solely responsible for compliance with all applicable real estate laws, licensing requirements, brokerage supervision obligations, fair housing regulations, and fiduciary duties to your clients. CoWorkRunner is a tool; it is not a substitute for your professional judgment, your real-estate license, or your broker's supervision.

(c-1) Local rules are yours to apply. Valuation and disclosure requirements vary by state, by county, and by brokerage, and they change. Where the Service supports your jurisdiction it produces a report carrying the notice we understand that jurisdiction to require, but WE DO NOT AND CANNOT WARRANT THAT ANY OUTPUT SATISFIES EVERY REQUIREMENT THAT APPLIES TO YOU. You and your broker remain responsible for reviewing each report before it leaves your hands and for adding any language, disclosure, disclaimer, signature, licence number, brokerage identification, or supporting documentation that your state law, your local regulations, your MLS rules, or your brokerage policy require. If your broker requires wording the Service does not produce, add it. If your jurisdiction requires a form, format, or retention practice the Service does not follow, follow it yourself. The Service is a drafting tool operating under your licence and your broker's supervision; it is not a compliance service, and no output should be delivered to a client, lender, court, or regulator without your own review.

(c-2) Records are yours to keep. The Service stores the documents, deadlines and reports it processes locally on your Mac for your convenience. That local store is a working record. It is NOT a compliance archive, it is not a backup service, and it does not satisfy any record-retention obligation you owe your brokerage, your MLS, your regulator, or any other party. Continue to file and retain transaction records wherever your brokerage and applicable law require, exactly as you would without the Service.

(d) Review of AI-generated output. CoWorkRunner uses artificial intelligence (provided by Anthropic and reached through CoWorkRunner's managed gateway included with your subscription, or optionally your own Anthropic API key) to extract data from documents and draft suggested text, letters, and summaries. When you use the included AI access, the contents you process, which may include text and images of your documents, are transmitted transiently through CoWorkRunner's managed gateway to Anthropic for processing under our provider agreements; we meter usage volume for billing and abuse prevention, and we do not store the contents of your documents. If you instead connect your own Anthropic API key, contents are transmitted to Anthropic under your own account. All AI output requires your human review before transmission to any party (client, lender, title company, broker, regulator, or other third party). You are solely responsible for verifying accuracy and appropriateness of any AI-generated content before use.

(e) Compliance with platform terms. Where CoWorkRunner integrates with third-party document services, all legal forms remain the product of and the legal responsibility of those services. CoWorkRunner does not generate, author, or attest to the accuracy of any legal documents.

(f) Optional use of your own AI provider account. If you elect to connect your own AI provider account instead of the included access, you are responsible for selecting and maintaining that account. Your AI provider processes the underlying data under your own account and your own terms with that provider. CoWorkRunner does not control your AI provider's terms, pricing, data handling, or availability.

(g) Backup of your data. All data created or managed through CoWorkRunner is stored locally on your Mac. You are responsible for backing up your data. We strongly recommend Time Machine or equivalent backup tooling.

(g) Your records remain yours to keep. The Service stores the documents, deadlines and notes it processes locally on your Mac so you can refer to them. That local store is a working record for your own convenience. It is NOT a compliance archive, it is not a backup service, and it does not satisfy any record-retention obligation you owe your brokerage, your regulator, or any other party. You remain responsible for filing and retaining transaction records wherever your brokerage and applicable law require, exactly as you would without the Service. We do not warrant the completeness or durability of the local store, and you are responsible for your own device backups.

4. AI Output and Document Generation

CoWorkRunner provides workflow automation and AI-assisted content drafting. AI-generated content (including but not limited to contract extraction summaries, suggested addendum language, draft client letters, draft title company emails, draft showing schedules, and CMA narrative text) is for your internal use only. You acknowledge that:

(a) AI systems may produce inaccurate, incomplete, or hallucinated content;

(b) You are solely responsible for reviewing and verifying all AI output before relying on it or transmitting it;

(c) CoWorkRunner does not provide legal advice, does not author legal documents, and is not a substitute for an attorney, broker, or licensed professional;

(d) Any decision you make based on AI output is your sole responsibility.

(e) Third-party AI providers. The AI provider relationship is between you and your chosen AI provider (for example, Anthropic). CoWorkRunner is not a party to that relationship and, to the maximum extent permitted by law, is not responsible or liable for any AI provider's processing of your data, its output, its availability or uptime, its pricing, or changes to its terms. This disclaimer applies whether you connect your own AI provider account or use any AI access that CoWorkRunner may make available through the Service.

5. Payment, Subscriptions, and Refunds

(a) Free Trial. Each product includes its own 30-day free trial, including the Suite. You may cancel during the trial at any time at no charge. We may limit or decline free trial eligibility, including for a customer who has previously received a free trial, and we may change trial terms prospectively. A free trial is limited by usage as well as by time. Every product has an included allowance during the trial - for Luxury CMA that is five (5) reports in total, and for AI-assisted features generally it is a capped volume of processing described in Section 2(b). Reaching an allowance does not end your trial or charge you anything: the Service tells you the allowance is used and stops, and the remainder of your trial period continues. If you reach an allowance before your trial ends and want to keep working, you may subscribe at any point and your full monthly allowance begins immediately, or contact us about additional capacity. We will never move you to a different plan, add capacity, or charge you more without you asking for it.

(b) Auto-renewal, and what happens when your trial ends. When your 30-day free trial ends, your subscription starts automatically and the payment method you provided is charged for the product you selected. You are not asked to confirm again, and no further action is needed from you to become a paying subscriber. If you do not want to be charged, cancel before the trial ends - you can do that at any time from the billing portal or by emailing us, and cancelling during a trial costs nothing. After that first charge, your subscription automatically renews monthly until canceled, and you authorize us (through Stripe, our payment processor) to charge your payment method monthly at the then-current subscription price. Stripe sends a reminder before a trial converts; that reminder is a courtesy and is not a condition of the charge.

(c) Cancellation. You may cancel your subscription at any time through Stripe's Customer Portal accessible from coworkrunner.com. Upon cancellation, you retain access until the end of your current billing period. No partial-period refunds are provided for cancellations initiated by you.

(d) No refunds. Except as required by applicable law, all subscription fees are non-refundable once a paid billing period begins. The 30-day free trial is your opportunity to evaluate the Service. As an exception, if you subscribe to Luxury CMA and it is not available in the state where you are licensed, contact us and we will refund that subscription in full.

(e) Failed payments. If your payment method fails, we (through Stripe) may retry charges and may suspend your access to the Service if all retries fail. Reactivation requires updating your payment method.

(f) Price changes. We may change subscription prices at any time. For active subscribers, a price change takes effect at your next monthly renewal, and we will notify you by email in advance. Continued use after the new price takes effect constitutes your acceptance; if you do not accept it, you may cancel before it takes effect and keep access through the end of your current billing period.

(g) Quota exhaustion. Where a product's included monthly quota is exceeded, additional usage is unavailable until that product's quota next resets at the start of your next billing month. We do not bill metered overage charges. If you routinely need more capacity, contact us about a higher-volume tier.

(h) Upgrading to the Suite. If you subscribe to the Suite while you hold an individual product subscription, we cancel that individual subscription automatically so you are never billed twice for the same product. If you had already paid for time you did not use, that unused portion is credited to your account by our payment processor and applied against your next invoice. If the individual subscription was still within its free trial, no charge had been made and so no credit arises. Either way we email you a summary of what was closed and any credit applied.

6. Suspension and Termination

(a) By us, for cause. We may suspend, restrict, or terminate your access to the Service immediately and without notice if you violate these Terms, engage in fraudulent activity, use the Service in violation of law, fail to pay, or use the Service in a way that we determine in our reasonable judgment is harmful to other users or to our infrastructure. No refunds are provided for terminations for cause.

(b) By us, for product discontinuation. We may discontinue any product or the entire Service at any time. If we discontinue a product or the Service for reasons other than your breach, we will provide a pro-rated refund of pre-paid fees for the remainder of your current billing period.

(c) By you. You may cancel your subscription at any time through the Stripe Customer Portal at fulfillment.coworkrunner.com/portal. Cancellation takes effect at the end of your current billing period.

(d) Effect of termination. Upon termination, your license to use the Service is revoked. Your locally stored data on your Mac remains yours and is unaffected by termination of your subscription. We may retain your account-level records (email, subscription history) for up to 30 days after termination, then purge them, except where retention is required by law or for fraud prevention.

7. License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Service on one (1) Mac computer per active subscription, solely for your own internal business use. Each subscription is licensed to a single named real-estate professional (and one assistant acting under that professional's direct supervision); team, office, or brokerage use requires a separate subscription for each professional.

You may not:

(a) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except where applicable law expressly prohibits this restriction;

(b) Modify, adapt, or create derivative works of the Service;

(c) Rent, lease, sell, sublicense, distribute, or transfer the Service or your license code to any third party;

(d) Share your license code with any person other than yourself;

(e) Remove or alter any proprietary notices in the Service;

(f) Use the Service in any manner that violates applicable law or third-party rights;

(g) Use the Service to develop a competing product or service.

8. Intellectual Property

CoWorkRunner and all related intellectual property (software, documentation, branding, designs, prompts, training data, and content) are owned by us and our licensors. Nothing in these Terms grants you any ownership rights to our intellectual property. You retain ownership of any data you create or manage through the Service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE SERVICE WILL BE COMPATIBLE WITH ALL VERSIONS OF MACOS OR ALL THIRD-PARTY PLATFORMS, OR THAT AI OUTPUT WILL BE ACCURATE OR APPROPRIATE FOR YOUR USE.

YOU USE THE SERVICE AT YOUR SOLE DISCRETION AND RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COWORKRUNNER, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• ·LOST PROFITS, LOST COMMISSIONS, OR LOST BUSINESS OPPORTUNITIES
• ·LOST OR CORRUPTED DATA
• ·TRANSACTION FAILURES, MISSED DEADLINES, OR FAILED CLOSINGS
• ·ERRORS IN AI-GENERATED OUTPUT
• ·THIRD-PARTY ACTIONS OR INACTIONS
• ·ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100), OR (B) THE TOTAL FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THIS SECTION LIMITS LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD WHERE SUCH LIMITATION IS PROHIBITED BY LAW.

11. Indemnification

You agree to indemnify, defend, and hold harmless CoWorkRunner, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or related to:

(a) Your use of the Service;

(b) Your violation of these Terms;

(c) Your violation of any applicable law, including communication, real estate, or privacy laws;

(d) Your violation of any third-party rights, including intellectual property rights, contractual rights, or the terms of service of any third-party platform you access through the Service;

(e) Any content you transmit through the Service, including AI-generated content that you have not adequately reviewed;

(f) Any communications you send using the Service, including any TCPA or CAN-SPAM violations;

(g) Your real-estate professional activities, including any breach of fiduciary duty to your clients.

12. Third-Party Services

The Service relies on and integrates with third-party services, including Anthropic (Claude), Stripe (payments), Keygen (licensing), RentCast (comparable-sales and property data for the CMA feature), MapBox (geocoding and showing-route optimization), Sentry (crash and diagnostic monitoring), Cloudflare (website hosting and content delivery), and Resend (email delivery), as well as services you choose to connect such as your MLS or brokerage tools and a web browser used for automation. We do not control these third-party services; your use of them is governed by their own terms, and we are not responsible for any failure, error, downtime, or content they provide. See our Privacy Policy for what each service receives.

The Service may also include vendor directories, such as home inspection or insurance providers. A provider may pay for the position in which it appears; where that is the case, the placement is labeled as sponsored. A sponsored placement is not an endorsement or a recommendation by CoWorkRunner, and neither you nor your clients are under any obligation to use a listed provider. You remain free to choose any provider, including one not shown in the Service.

13. Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service you consent to our data practices as described in the Privacy Policy.

14. Governing Law; Arbitration; Class Action Waiver

(a) Governing law. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below. Nothing in these Terms waives any consumer protection or other right that cannot be waived under the law of your state of residence.

(b) Informal resolution first. Before starting an arbitration or small-claims proceeding, you agree to first contact us at support@coworkrunner.com with a written description of your dispute and the relief you seek, and to allow us sixty (60) days to resolve it informally. We will do the same before bringing any claim against you. This step is a condition precedent to arbitration.

(c) Mandatory arbitration. If the dispute is not resolved within the 60-day period, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. If you are using the Service primarily for personal, family, or household purposes (as a consumer), the AAA Consumer Arbitration Rules apply, we will pay the filing and arbitration fees that the AAA rules require us to bear, and the arbitration will be conducted in your county of residence or by telephone or videoconference at your election; otherwise the AAA Commercial Arbitration Rules apply and the arbitration will be conducted in Duval County, Florida.

(d) Small-claims option. Notwithstanding the foregoing, either party may bring an individual claim that qualifies in a small-claims court with jurisdiction, instead of arbitration.

(e) Class action waiver. You agree that any arbitration or proceeding shall be conducted on an individual basis only and not in a class, consolidated, or representative action. You waive any right to participate in a class action or class arbitration against us.

(f) Your right to opt out of arbitration. You may opt out of this arbitration agreement (Sections 14(b) through 14(e)) by sending written notice to support@coworkrunner.com within thirty (30) days of first accepting these Terms, stating your name and your intent to opt out. Opting out will not affect any other part of these Terms.

(g) Exception. Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information.

15. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, government action, internet outages, third-party service outages, power failures, or labor disputes.

16. Changes to These Terms

We may revise these Terms at any time. The "Last Updated" date at the top reflects the most recent revision. For material changes, we will provide reasonable advance notice (typically 30 days for existing subscribers) and will ask you to affirmatively accept the updated Terms within the application before you continue using the Service. For non-material changes, your continued use of the Service after the changes take effect constitutes acceptance.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. General Provisions

(a) Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law. These Terms bind and benefit the parties and their permitted successors and assigns.

(b) Notices. We may provide notices to you by email to the address associated with your account, by posting within the Service, or by posting on coworkrunner.com. You agree such notices are effective when sent or posted. Notices to us must be sent to support@coworkrunner.com.

(c) Electronic communications. You consent to receive communications, agreements, and disclosures from us electronically, and you agree that electronic delivery has the same legal effect as if provided in paper form.

(d) Survival. Sections 8 through 11, 14, this Section 18, and any accrued payment obligations survive termination or expiration of these Terms.

(e) Feedback. If you send us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation or compensation to you.

(f) Interpretation. Section headings are for convenience only and do not affect interpretation. "Including" means "including without limitation."

19. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and CoWorkRunner regarding the Service and supersede any prior agreements.

20. Contact

Questions about these Terms can be directed to:

Micha Kiel LLC (d/b/a CoWorkRunner)

7801 Point Meadows Drive, Unit 1307, Jacksonville, FL 32256

support@coworkrunner.com

Interim version. CoWorkRunner is in Beta / Early Access; these terms may be updated as the product and company formalize.