Terms & Conditions
Your subscription
Your CoworkRunner subscription gives you a non-exclusive license to use the software for as long as your subscription is active, on Mac computers you own or control. We do not limit the number of deals you process. We do not meter usage. The price you sign up at is the price you keep for the life of the subscription unless we notify you 60 days in advance of a change.
Cancel anytime through the customer portal in your account. After cancellation, the app continues to work locally until the end of your billing period, then license-checks will fail and the app will enter a read-only state. Your generated documents remain on your Mac under your control regardless.
Free trial
The 7-day free trial gives you full access with no payment method required up front. We will not charge you anything during the trial. At the end of 7 days, you choose whether to subscribe; if you do nothing, the app simply enters its read-only state.
Custom brokerage branding
CoworkRunner ships with operator-tunable letterhead, accent color, and logo support so your generated PDFs carry your brand identity. The brand identity you upload remains yours - it does not transfer ownership of the CoworkRunner software, code, or intellectual property to you. Customization is a design feature, not a copyright transfer.
For deeper customization (brokerage-specific templates, white-label deployment options, custom routing rules, custom clause libraries, multi-agent rollout), email us with your interest and we will quote pricing.
The best servers in the world can be hacked
Data breaches are a real and growing threat to real-estate professionals. No software vendor - including CoworkRunner, our payment processor (Stripe), our AI provider (Anthropic), and the CRM platforms we integrate with (RMS, Follow Up Boss) - can guarantee absolute immunity from security incidents. We have engineered CoworkRunner around a local-first architecture specifically to reduce this exposure, but we will not promise zero risk because no honest vendor can.
For high-value transactions and brokerage-wide deployments, we recommend adding a second layer of security by running CoworkRunner against your own Anthropic enterprise account. This puts the AI document drafting under your direct contract with Anthropic, including enterprise audit logging, zero-data-retention configurations, and data-residency controls. Contact Anthropic directly for enterprise options, or email us for help configuring CoworkRunner against your own deployment.
See our Security page for the full posture.
Disclaimers
- Not legal advice: CoworkRunner generates documents from your inputs and state contract templates. The legal sufficiency, accuracy, and applicability of those documents to your specific transaction is your responsibility and your closing attorney's. Always review generated documents before sending or signing.
- contract forms: CoworkRunner uses the state association of realtors forms with copyright notices preserved. Updates to contract forms are shipped as software updates; using the most current form is your responsibility - keep CoworkRunner updated.
- AI-drafted content: Claude AI is highly accurate but not perfect. Review every AI-drafted artifact before it leaves your machine. CoworkRunner is not liable for AI hallucinations or factual errors in drafted content that you choose to send without review.
- Third-party services: CoworkRunner integrates with RMS, Follow Up Boss, and Anthropic. Outages, errors, or breaches at those services are outside our control and we are not liable for resulting losses.
- No warranty: the software is provided "as is" to the extent permitted by law. Our maximum liability for any claim related to your use of CoworkRunner is limited to the amount you paid us in the prior 12 months.
Refunds
If CoworkRunner does not work for you after the 7-day free trial, email us within 14 days of your first payment for a full refund. After 14 days, refunds are evaluated case-by-case.
Acceptable use
Use CoworkRunner for your own real-estate practice. Do not redistribute the software, reverse-engineer it for resale, or use it to systematically scrape data from your CRM providers in violation of their own terms.
Contact
Questions about these terms: legal@coworkrunner.com